Service Uptime Guarantee in Cloud Hosting
All of our cloud hosting packages feature a 99.9% service uptime warranty. We're able to achieve that by using a groundbreaking cloud hosting platform in which every service (files, emails, databases, and so on.) has its own group of machines. We don't run everything on a single machine as most providers do, so we have pretty much eradicated the downtime of any service and even in peak times we can balance the load between web servers for the very best achievable performance of your Internet sites. If one machine fails, the other ones inside the cluster will take over to guarantee the uninterrupted functioning of the Internet sites. To protect yourself from infrastructural difficulties, our web server facilities use powerful diesel backup generators and several independent Internet providers as to make sure that visitors will be able to reach your sites no matter what. We also have a group of skilled admins tracking the web servers 24/7/365.
Service Uptime Guarantee in VPS Servers
If you get a Virtual Private Server through us, we guarantee that the physical server your account is created on will be working no less than 99.9% of the time. While we can't control what you will do with the VPS and what you install on it, we are going to make certain that the main machine will work 24/7 without disruptions. Our facilities have redundant Internet providers as well as backup power generators to guarantee the constant work of all machines accommodated there. When there is a difficulty with any virtual server on the physical one, we've got a crew of qualified admins to eliminate it in a very timely manner and to make sure that the other VPS server accounts in that hosting server will not be affected. We use only new, carefully tested hardware components for all the web servers in which new virtual accounts are set up.