In case you have ever had a cloud hosting account before or you have dealt with any other kind of online service, you probably know from your personal experience that for a lot of things it's better to speak with a live person on the telephone rather than exchange support tickets or e-mail messages. If you want to know more about a service before you order it or if something small-scale needs to be done, for example, it is far easier and faster to get it done live. When you are able to seek the advice of representatives by phone, it's also very likely that you're using the services of an actual website hosting provider, not a reseller. The type of support that you can get by phone may differ between different companies - from general matters to professional technical support. Generally most of the providers offer pre-sales assistance and first level phone support, while more complex tech issues are resolved via email or tickets.

Phone Support in Cloud Hosting

If you choose to acquire one of our Linux cloud hosting plans, you'll be able to contact our customer support team over the telephone for 14 hrs a day. We will assist you in choosing the perfect package for your web sites since we believe that it is better to discuss this kind of matters with a live person. If you already own an account, we are able to assist you with all your sales/billing questions and general matters, even with some tech troubles which do not require a lot of time or escalation to a system administrator as it'll be more convenient to open a ticket for time-consuming matters so as to have the correspondence in one place. We now have phone numbers in the US, the United Kingdom and Australia, so you are able to call the one you prefer and talk with our representatives.